Please read these terms and let us know if you have any questions.
Most Asked Terms
These are the terms that parents ask us the most about
Our calendar goes from September until June. Enrollment is open during the whole year. Lessons are only given on listed dates. You can check our calendar on our website: https://www.paupa.org/calendar
If a student misses a lesson with or without prior notice, they are not entitled for a make-up lesson (unless they booked an additional enrolment option for this.
In cases when the lesson can not take place because a teacher is unavailable, the lesson will be rescheduled. For this PAUPA will send the student 3 possible make-up appointments within the following month.
30 Days Trial Period
It is possible for the student to cancel their lessons during the first 30 days of your contract. This is valid for every new customer.
The first payment is due right after enrolment. For the following months payments are due the 1st of each month for the upcoming month. (For example: 01.02.23 for February 2023.) Payments are to be done via bank transfer to the bank account stated in the enrolment form.
Every full month the costs for tuition are the same. This also applies to months were there are more/less lessons than average, because prices are calculated over the school year. The costs of the tuition vary depending on your needs. Please choose your preferred options in the enrolment form.
There are certain extras that can be booked via the enrolment process. Please inform yourself about them on the corresponding sites for regular lessons or Open Music Groups.
The regular duration for our enrolment contracts is 4 months. However you can choose an Extra and be able to cancel at the end of every month.
Cancellations are possible anytime to the end of the chosen enrolment duration. A cancellation needs to be made in writing via E-Mail.
Full Terms & Conditions